Tenants
Everything you need, in one portal
Pay rent, report maintenance, and reach a real person any hour of the day.
Pay rent online
One-time payments or autopay from the resident portal — no checks, no drive.
Open portalRequest maintenance
Submit a request with photos and track it from received to resolved.
Submit a requestEmergency? If a problem is causing damage or affecting your safety, dial (907) 687-4610 to reach our 24/7 maintenance team instead of submitting a portal request.
Utilities
Contact your utility provider
For Oncor Electric, call1-888-313-4747For Atmos Energy, call1-888-286-6700For Dallas Water Utilities, call214-651-1441
Gas leak? Do not call your property manager or your utility provider — call 911.
Resources
Resident questions
Still stuck? Send us a note and we'll get back during Central business hours.
Contact us- When is rent due?
- Rent is due on the 1st of each month. Set up autopay in the portal so a busy week never turns into a late fee.
- What counts as an emergency?
- No AC in extreme heat, flooding or active water damage, gas smell, sewage backup, or anything affecting safety. Call the 24-hour line for those — do not submit a portal ticket and wait.
- How do I apply for a home?
- Every vacancy has an Apply now link. Applications are online, and every adult 18 or older applies separately.
- What do I do about a power outage?
- Check your breaker panel first. If the outage is not just your unit, contact your utility provider. Report any related damage to us through the portal.
- How do I give notice?
- Written notice through the portal, per the timeline in your lease. We'll schedule a pre-move-out walkthrough so there are no deposit surprises.